What We Do

In a nut shell, we are in the business of helping you build a winning, high performance culture. We take a systemic approach and work with your teams at all levels to create and sustain excellence.

In addition to training and coaching your people, we work very closely with all the elements that make up your organisational system to ensure that the system in integrated and aligned. Just as a great car is not the product of any single component, sustained business performance is the outcome of numerous, discrete details combined to create a seamless whole.

And the benefits to you? More success in whichever way you measure yourself. Whether that be ROI/profitability, stakeholder value, net promoter scores, cost savings, turnover and attrition or any other significant metric. And what’s more, we make the process fun and inspirational.

Training

We design bespoke programmes and workshops focusing on:

  1. Attitudinal and behavioural change
  2. Leadership and Management Skills and Behaviours
  3. Team building
  4. Sales management and selling skills
  5. Customer care
  6. Increasing personal effectiveness

We also organise shorter events like motivational presentations, half and one-day workshops and so on.

We have the capability and experience to work with anyone in your organisation from the Top Leadership Team through to middle management and the operational core. For larger projects we typically work with your internal learning and development team to coach them to deliver the workshops throughout the wider population. This allows the organisation to internalise the material and to make it available to new members joining the organisation at a fraction of the cost.

Coaching

Executive 121 Coaching
121 Coaching for the Team
Coach the Coach

The difference with our coaches is that not only are we specialists in the underlying methodologies and techniques of contemporary coaching, we are also experienced business people who understand the issues that your organisation faces at every level.

We offer a variety of ways to do the coaching, whether it be face-to-face or over the phone. Moreover, the coaching may consist of a single one-off intervention or part of a more systematic, ongoing process of the development of your organisation and people.

Additionally, we are happy to work with your internal learning and development teams to transfer our know-how and to assist them in delivering high quality coaching and training to greater numbers of people internally, in a very cost-effective manner.

Consultancy

Training and coaching do not happen in a vacuum and neither does developing your organisation as a whole. In order to build a winning organisation that sustains this mindset into the future, it is necessary to design the cultural architecture to allow it to grow.

This means understanding your organisation in terms of the overall internal system and how this interacts with other systems in the external environment. We specialise in organisational development, and in aligning our training and coaching with other key variables that make up a winning organisation. These include:

  1. Setting a clear and shared direction: Mission, vision and values.
  2. Recruiting, selecting and inducting new team members
  3. Setting performance objectives and coaching
  4. Measuring and managing their performance
  5. Rewarding desired results, attitudes, skills and behaviours
  6. Succession planning and creating an excellence machine

All of the members of our team are equipped to offer your organisation the necessary consultancy that will help you decide what is the most appropriate intervention for your organisation. By working through exactly what outcomes you want, we can help you design solutions that take you in precisely the right direction, in the most cost-effective way.

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