The RASCAL Performance Management System

With all the resources given over to performance management in the last 2 decades, it is still the burning issue for organisations whose performance will be managed for them by their customers if they do not get it right. On paper, the systems look complete and robust, so what is going wrong?

If you want to be the best you can be, then it makes sense to study and model other people who have already achieved this. We love the sporting world because success is so transparent. There is no hiding place. There is no time and little inclination for excuses. Successful performance is very clear.

So we looked for success, talked with the people responsible and found out how they managed it. Great Britain won 14 medals (8 gold, 4 silver, 2 bronze) in cycling at the 2008 Games in Beijing. This is not luck. This is the result of world-class performance management. It is a skill like any other. It requires practice, focus and feedback to improve more quickly. Moreover, if you have an effective system, it is much more logical and easier to practice.

Our RASCAL Performance Management System is a complete model. Based on the best practice from business, we have incorporated the know-how from the people who managed the performance of the 14 medallists at the Beijing Olympic Games. It is an excellent programme for anyone who is or aspires to manage the performance of others to help them become the best they can be.